1. Information We Collect
Personal Information:
- Email Address: Collected only when you purchase a license to send you the license key and transaction receipts
- Payment Information: Processed securely through Razorpay. We do not store your credit card or banking details
Application Usage:
- The desktop application processes all files locally on your device
- No photos, videos, or file contents are uploaded to our servers
- No usage analytics or tracking data is collected from the application
2. How We Use Your Information
We use the collected information solely for:
- Sending you the license key after purchase
- Providing customer support and responding to inquiries
- Sending important service updates or changes (rarely)
- Processing refund requests if applicable
3. Data Storage and Security
- Local Processing: All photo and video processing happens entirely on your local device. Your files never leave your computer
- License Information: Your email and license key are stored securely on our servers with encryption
- Payment Security: All payment transactions are handled by Razorpay, which is PCI DSS compliant
- No Cloud Storage: We do not store any of your photos or videos on our servers
4. Data Sharing
We do not sell, trade, or share your personal information with third parties except:
- Payment Processing: Razorpay processes payments securely. Please review their privacy policy at razorpay.com
- Legal Requirements: If required by law or to protect our rights
We will never share your email address with marketers or advertisers.
5. Your Privacy Rights
You have the right to:
- Request access to your personal data (email address and purchase history)
- Request deletion of your personal data from our systems
- Opt-out of marketing communications (we rarely send any)
- Request a copy of your data in a portable format
To exercise these rights, contact us at sendamessagetoraunak@gmail.com
6. Cookies and Tracking
Our website uses minimal cookies:
- Essential Cookies: Required for the payment gateway to function
- No Tracking: We do not use Google Analytics or similar tracking services
- No Advertising Cookies: We do not serve ads or use advertising networks
7. Children's Privacy
Our service is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Data Retention
- License Information: Retained for the duration of your license period plus 1 year for support purposes
- Transaction Records: Retained for 7 years as required by financial regulations
- Support Emails: Retained for 2 years after the last correspondence
9. International Users
Our service is operated from India. If you are accessing our service from outside India, please be aware that your information may be transferred to and processed in India. By using our service, you consent to this transfer.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date at the top
- Sending an email to license holders (for major changes)
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
Email: sendamessagetoraunak@gmail.com
Response Time: We aim to respond within 48 hours